Free shipping is available for all the orders in India.
A weight based shipping charge is applicable for all international orders.
Those items for shipment to countries outside of the India may be subject to taxes, customs duties and fees levied by the destination country ("Import Fees" and "Handling Charges" "Clearance Charges").
The recipient of the shipment is the importer of record in the destination country and is responsible to pay all Import Fees, Handling Charges, Clearance Charges. Woog.in or shipping company will not be responsible at all to pay such fees.
All the products sold on www.woog.in can be purchased online from any part of the world.
You are responsible for assuring that the product can be lawfully imported to the destination country.
When ordering from www.woog.in the recipient must comply with all laws and regulations of the destination country.
Shipping time of each product is different. Please check the listing carefully before order.
Please check delivery time of each product page while placing the order.
All our orders are directly shipped from our India warehouse at Ahmedabad, Gujarat. While placing the order please make sure you carefully mention the billing and shipping details correctly along with PIN/ZIP and a working phone/mobile no.
For any query please mail on [email protected]
What are the delivery charges?
Delivery charges depend on products and location of delivery. Write to [email protected] for more details.
What is the delivery committed date?
Please check the item listing carefully for this details. We have provided an option on item pages where you can insert your PIN code and check the estimated delivery date if you place a confirm order on that day.
Else, write to [email protected] for more details.
Deliveries by our service providers are done between 7 AM and 7 PM on working days (weekdays).
The delivery commitments are varied as per the location. We will not consider National holidays or regional holidays for delivery
What is the estimated delivery time?
The estimated delivery time varies from 5 to 30 days depending upon the location and item you purchased. International deliveries may take longer time as it involves border custom formalities and clearance rules of destination country. www.woog.in is not responsible for delay or confiscation of any order parcel due to destination border customs office.
Which are the areas covered for delivery?
Mostly all leading pin codes or zip codes are covered. Our system will automatically accept only those orders which are covered by our shipping partners. Write to [email protected] for more details.
Why is the CoD option not offered in my location?
Availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery. Write to [email protected] for more details.
I need to return an item, how do I arrange for a pick-up?
Returns are easy. Write to [email protected] for more details to initiate a return. You will receive a call from woog support team - explaining the process, once you have initiated a return request email.